TERMS & CONDITIONS

DELIVERY
If a delivery delay occurs we will notify you by e-mail alt. phone. You, the customer always have the right to cancel the purchase on delivery delays. We always do our best to fulfill your order. There may be circumstances that make it impossible to complete the order for example, when our supplier cannot fulfill his commitment to us.Compensation is not payable in the event of late delivery.

DISCLAMER
Promask.com takes great pride in the information that it offers on the its website. We are committed to ensuring that our data (Product Information, Website Information and Pricing) is accurate. There may be times where you will discover that a price , website information or information about a product may be incorrect. If you find information to be incorrect anywhere on this website, we ask that you please contact us and we will correct the information as soon as possible. If there is a dispute in price of a product on the website then a reprentative at Promask.com will provide the proper price.

RETURNS
All Returns must be authorized by a Promask.com Representative VIA email or phone. Any Unauthorized Returns will be refused at delivery and returned to the sender. All items being returned must be accompanied by the original invoice. All items must be received by within the warranty period. Any equipment soiled, marked or worn on the ice for any length of time in not returnable. All shipping and handling charges are the responsibility of the purchaser. Any and All Refunds are subject to a 10% restocking charge. Warranty on goalie cage are 1 mounth from the date of purchase Warranty on goalie mask shell is 1 year from the date of purchase There are NO Warranties on Custom Paint Jobs.
Products with individual printeng or markings or custom made products does not receive any fundings and has to pay the ordinary price for the product

PAINTING
Promask.com do not under any circumstances take responsibility or complaints on the mask if the mask is repainted neither the mask or the paint. However we can replace the damage part if an authorized painter has been used through us,but no painting or artwork can be replaced/compensated by us.

PRIVACY POLICY
When you place an order at www.promask.com we will store your personal information such as name, address and telephone number. In connection with your registration and ordering you agree that we store and use your information in our business to meet our commitment to you. We also document all communication that we have with you via e-mail, this to provide the service that you expect from us. promask.com will not disclose your personal information to third parties. To receive our newsletter, we will send you information and product offers to you via e-mail. This can be easily canceled via your customer account or through contact with us at info@promask.com. Under the Data Protection Act you have the right to have the information we have stored about you. If it is incorrect, incomplete or irrelevant, you can request that information be corrected or removed.

USER INSTRUCTION
Please order "user instruction" by sending us a mail at info@promask.com

CONTACT
Promask AB
Ågatan 1
90420 Umeå
Sweden

info@promask.com

Org nr: 559371-2358